Refund Policy – MYSTIMART

At MYSTIMART, customer satisfaction is our priority. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

1. Eligible for Refund

- Wrong product delivered.

- Damaged or defective product received.

- Product missing from the order.

- Order cancelled before dispatch.

2. Not Eligible for Refund

- Product damaged after delivery due to customer use.

- Used or opened products (unless defective).

- Refund requests made after the allowed return period.

3. Refund Process

- After the returned product is received and verified, the refund will be approved.

- Refunds are processed to the original payment method.

- For Cash on Delivery (COD) orders, the refund will be transferred to the customer's bank account or other approved payment method.

4. Refund Time

- Refunds are usually processed within 5–7 business days after approval.

- Bank processing time may vary.

5. Contact Us

Company Name: MYSTIMART

Website: mystimart.in

Email: mystimart5@gmail.com

Phone: +91 9424924911